- If cancellations are made after you receive the booking confirmation, 100% of booking value will be charged as cancellation fees.
- Confirmed bookings are non-transferable
- In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases we will try our best to provide an alternate. However, no refund will be provided for the same.
- Incase we fail to confirm your booking after receiving your payment, you will receive a 100% refund of the amount paid.
When does Experience Saga refund a Transaction once it is initiated?
Experience Saga will initiate the refund on the next working day from the day of confirming non-availability of the venue. It will take 7-10 working days for the amount to reflect on the original mode used to pay.
How long will the refund take to reflect in your bank account?
It will take 7-10 working days for the refund to reflect in the original mode of payment. In case you do not receive funds, you can send an email to firstname.lastname@example.org